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What is an IVR?

Q: What is an IVR?

IVR (Interactive Voice Response) is a technology that allows callers to interact with a computer-operated phone system using voice and keypad inputs. It is commonly used in customer service to route calls, provide information, and handle tasks without human intervention

IVR (Interactive Voice Response) is a technology that allows callers to interact with a computer-operated phone system using voice and keypad inputs. It is commonly used in customer service to route calls, provide information, and handle tasks without human intervention

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