Professional business VoIP solutions

Scalable telephony infrastructure from 5 employees - proven with 500+ Swiss SMEs

Swiss support - Business SLA - Highly available infrastructure

Enterprise VoIP team meeting: Powerful cloud PBX and reliable SIP trunk solutions for businesses – connected, flexible and globally accessible.

99.9% SLA

Business availability

Scalable

5 to 1000+ employees

24/7 Support

Dedicated Account Manager

Europe Hosting

Redundant data centers

VoIP-Telefonie

Virtual-Call - Your partner for professional VoIP solutions in Switzerland

We have been developing customized VoIP solutions for growing Swiss SMEs and companies for over 11 years. From cloud telephone systems to business SIP trunks, we scale with your success.

Our VoIP solutions for Swiss SMEs

Choose the optimal telephony infrastructure for your company

Cloud PBX Business

Complete telephone system from the Swiss cloud—no hardware required.

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SIP-Trunk Business

Premium SIP connections for existing telephone systems and larger infrastructures

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3 simple steps to professional telephony

Professional implementation without business interruption

1. Consulting & Analysis

Our team of experts will analyze your existing infrastructure and develop a tailor-made VoIP strategy for your company.

2. Configuration & Testing

We configure your solution in our Swiss cloud infrastructure and carry out comprehensive tests before we go live.

3. Migration & Go-Live

Seamless migration of your phone numbers and systems with 24/7 support during the changeover phase for maximum business continuity.

Manage your telephony centrally and efficiently

Your VoIP telephone central for Swiss SMEs

Business Cloud VoIP telephone system

Our cloud-based telephone system offers your company all the functions of a modern PBX - without hardware investments or complex maintenance. Perfectly scalable for growing SMEs from 5 to 1000+ employees.

  • AI-supported features: Speech-to-text, test-to-speech
  • Automatic updates and maintenance - no IT resources required
  • Mobile apps for iOS/Android with all desktop features
  • CRM-Integration (Salesforce, HubSpot, Microsoft Dynamics)
  • Advanced Call Center Features and Omnichannel-Support
  • Multi-location administration with standardized extensions
  • Disaster recovery in redundant EU data centers (Frankfurt)
  • End-to-end encryption and GDPR compliance

Cost-efficient communication for your business

Business SIP Trunk

Our business SIP trunks offer maximum availability and performance for SMEs with existing telephone systems or larger infrastructures. Ideal for companies with high call volumes.

  • Integration of existing telecommunications systems (Cisco, Avaya, Mitel, etc.)
  • Up to 1000+ simultaneous calls per trunk
  • Redundant EU carrier connection for maximum reliability
  • Reliability: Swiss & international numbers in 50+ countries
  • Enterprise routing with automatic failover
  • Advanced Analytics und Real-time Monitoring
SIP trunking features of Virtual-Call
What is a SIP Trunk and how does it work?

Achieve more with cloud telephony

Additional business services

Complementary solutions for complex business requirements

Voice termination for major Swiss customers and VoIP providers

VoIP termination

Professional carrier services for SMEs and companies with high call volumes. Optimized routes and wholesale conditions for maximum cost efficiency.

Details on language termination
NEU!
MS Teams Direct Routing is the perfect solution.

MS Teams Direct Routing

Seamless integration of Microsoft Teams into your existing telephony infrastructure. PSTN connection for Teams-based SMEs and enterprises.

Teams-Integration
SIP Trunk International

International SIP Trunks

Global SIP trunk solutions for multinational companies. Local numbers in 50+ countries with unified management from Switzerland.

SIP-Trunk Global

Modern business communication

Innovative, economical and flexible

Virtual-Call is transforming cloud telephony in Switzerland and changing the way SMEs communicate. With our solutions, you can manage your business telephony via the cloud and benefit from maximum flexibility and measurable cost advantages.

  • Up to 40% cost savings – gegenüber traditionellen Telefonanlagen
  • No hardware investments – Ready for immediate use
  • Scalable as needed – grows with your company
  • Professional features – as with large corporations
Modern business communication for SMEs
Weltweite Kundenbindung und Flexible Nutzung

Connected everywhere with Virtual Call

Experience boundless communication

The cloud telephone system from Virtual-Call provides your company in Switzerland with maximum mobility. Regardless of whether you are in the office or on the road, an Internet connection is all you need to reach customers and employees worldwide and provide a consistently high-quality service.

  • Work from anywhere – office, home office, or on the go
  • Uniform phone number – guaranteed professional appearance
  • Mobile apps – your office phone always with you
  • Ideal home office solution – perfect for hybrid working models

Why Virtual Call for your company?

Tangible benefits and measurable results for enterprise customers

Proven & certified

Over 11 years of VoIP expertise for Swiss SMEs and companies. ISO 27001 certified EU data centers and GDPR-compliant data processing guaranteed.

Measurable ROI results

Average 35% reduction in telephony costs. ROI after just 4-8 months thanks to optimized processes and eliminated hardware costs.

Guaranteed performance

99.9% SLA with financial reimbursement if not met. 3 redundant Swiss data centers for maximum reliability.

Proven in companies of all sizes

5-50

Employees
Growing teams

50-200

Employees
Medium-sized companies

200-500

Employees
Large companies

500+

Employees
Enterprise & Groups

Business features for professional requirements

Functions that growing SMEs and companies need

Dedicated Account Management

Personal contact for companies with 20 or more employees. Proactive support and strategic advice for your telephony infrastructure.

Advanced Analytics & Reporting

Detailed evaluations of call times, costs and performance. API access for integration into existing business intelligence systems.

Multi-site management

Central management of all locations via a single platform. Cross-location extensions and standardized numbering plans.

Disaster Recovery & Redundanz

Automatic failover between data centers. Business continuity even in the event of failures thanks to geo-redundant infrastructure.

Business Security & Compliance

GDPR-compliant data processing, encrypted transmission, ISO 27001-certified data centers and regular security audits.

API & Integration

Full REST API for integration with CRM, ERP and other business systems. Webhooks for real-time notifications and automation.

What our SME customers say

Success stories of Swiss companies

Thanks to the mobile app, our employees can take calls both in the office and when working from home. Setting up new devices was child's play.

Dominik Tschochner from KMU Trexpert AG
— Dominik Tschochner
Managing Director KMU Trexpert AG

The virtual switchboard offers us flexibility and independence at significantly lower costs. We are very satisfied with the technical solution and the service.

Jörg Rust, Webworker Company GmbH
— Jörg Rust

First-class advice and a good connection. As an international company based in Switzerland, we appreciate the local telephone numbers and low costs.

Intervilla
— Urs Pavoni

SMEs that trust cloud telephony from Virtual-Call

Trust the specialized VoIP partner for Swiss SMEs

AI

KI-Features
Text-to-Speech, Speech-to-Text

99.9%

Availability
Enterprise SLA guaranteed

11+

Years of experience
with SMEs and companies

3

Redundant EU
data centers (Frankfurt)

Ready for professional VoIP telephony?

Talk to our experts about the optimum telephony solution for your SME or company. Free advice and a customized offer.

Latest blog articles

Failover Cloud PBX: The Complete Guide to Business Continuity

Picture this scenario: Your biggest client calls during a system emergency, but your phones are down. A million-dollar deal vanishes. Critical communications fail when you need ...

by Otto Kolbe
Call Flow Designer: Automate Global Business Communications

Picture this: It's 3 AM in New York, 8 AM in London, and 4 PM in Tokyo. A frustrated customer in each city is calling your support line with an time-critical issue. Your ...

by Otto Kolbe
Supervisor guiding agents in a modern call center, with computers and a corporate environment focused on customer service.

In 2024, the global call center market was valued at over $352 billion-and projections show it will surpass $500 billion by 2030. This growth isn’t just a result of rising demand; ...

by Otto Kolbe

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SMS termination

For high volume

Premium SMS scheduling for your marketing campaigns. Our SMS termination service is ideal for companies in Switzerland with high monthly message volumes.

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