Inbound voice termination for your customer service and hotline of the highest quality. We forward incoming calls to you reliably.
Virtual-Call has been a reliable provider of inbound and outbound solutions for call center and contact center companies in Switzerland for several years. As your partner for voice termination, we offer stable and dependable routes in high voice quality.
Quality brings success, and we help you achieve it.
Virtual-Call is your partner when it comes to scheduling your call center's inbound or outbound traffic. Quality and reliability are our top priorities. Our outbound traffic is terminated exclusively via Tier 1 connections, ensuring the highest voice quality and short latency.
Guaranteed number transmission and quality are essential success factors in customer acquisition. In addition, service numbers, direct connection, and quality are crucial building blocks for the success of your inbound traffic in the areas of customer service, hotline, and telephone support. You can rely on our many years of experience in voice termination.
Calls are terminated exclusively via Swiss Tier 1 carriers to ensure optimal quality.
Our servers are geo-redundant and located in data centers in Zurich and Frankfurt. That ensures low latency and high voice quality, and optimal data protection.
While you are operating successfully, we ensure that you are always in touch in the background, to your satisfaction and your customers.
Why Virtual-Call as a partner for call and contact centers?
Redundant connectivity to Tier 1 carriers ensures optimal availability at all times.
Our servers are monitored around the clock (24/7) to ensure uninterrupted operation.
Redundant server clusters in the data centers in Zurich and Frankfurt offer reliability and optimal data protection.
Request quote now
Get in touch with us. We will be happy to advise you personally and find the right solution for your company.