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Services for Call Center & Contact Center

Virtual-Call has been a reliable provider of inbound and outbound solutions for call center and contact center companies in Switzerland for several years. As your partner for voice termination, we offer stable and dependable routes in high voice quality.

Save money for your Call Center voice termination

High savings potential

Geo redundant SIP Clusters

Stable & reliable routes

Geo redundant SIP Clusters in Zurich and Frankfurt

Servers in Zurich and Frankfurt

High quality voice termination for your Call Center

High voice quality

Solutions for call centers and telemarketing

Quality brings success, and we help you achieve it.

Lösungen für Call Center und Telemarketing - Inbound und Outbound

Virtual-Call is your partner when it comes to scheduling your call center's inbound or outbound traffic. Quality and reliability are our top priorities. Our outbound traffic is terminated exclusively via Tier 1 connections, ensuring the highest voice quality and short latency.

Guaranteed number transmission and quality are essential success factors in customer acquisition. In addition, service numbers, direct connection, and quality are crucial building blocks for the success of your inbound traffic in the areas of customer service, hotline, and telephone support. You can rely on our many years of experience in voice termination.

Guaranteed quality

Calls are terminated exclusively via Swiss Tier 1 carriers to ensure optimal quality.

High availability

Our servers are geo-redundant and located in data centers in Zurich and Frankfurt. That ensures low latency and high voice quality, and optimal data protection.

Reliability

While you are operating successfully, we ensure that you are always in touch in the background, to your satisfaction and your customers.

Why Virtual-Call as a partner for call and contact centers?

Quality determines success

Redundant quality routes

Redundant connectivity to Tier 1 carriers ensures optimal availability at all times.

24/7 monitoring of servers

Our servers are monitored around the clock (24/7) to ensure uninterrupted operation.

Redundant server clusters

Redundant server clusters in the data centers in Zurich and Frankfurt offer reliability and optimal data protection.

Request quote now

Get in touch with us. We will be happy to advise you personally and find the right solution for your company.

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